If you’d like to share some kind words and smiles, please ask our front desk staff for a comment card at your next appointment. We’d love to hear about your experience!
“Smiles Forever is a great place. They treat you very kindly. Everyone should go here for braces. Smile Big!” — Amberly T., Dacula
“My kids aged 11 and eight love coming to your office. Everybody from the scheduling/business office to the doctors make them feel comfortable. As a parent, I like the fact that we have NEVER had to wait for our appointment; you encourage parents to sit in the treatment room, and the staff makes my kids feel like they are the only ones in the room. Even the little things like the disposable toothbrushes with the toothpaste already in them are the little extras that my kids enjoy. Keep up the good work.” — Scott M.
“Thank you for all the hard work. I just went to my dentist for a cleaning and he was floored by what a great job you did! Just wanted to say thanks!” — Kyle S.
“I just wanted to take a moment to let you know how pleased we are with our experience at your office. Your entire staff is incredibly polite, friendly, and helpful. My daughter was a little worried about having her braces put on, but the atmosphere in your office has made her feel very comfortable. Thank you so much!” — Kim and Kelsea M., Buford
“I wanted to tell you both how impressed I am with your practice! My son had braces put on October 6th. On October 22, he complained about a wire cutting into his cheek. I emailed your office at about 9:30 p.m. and let them know what was going on. Somebody called at 8:15 the next morning and fit us right in. I went to your Dacula office and was surprised to find that the office was closed but you keep a staff member there for situations like this. We were in and out in five minutes.
“The inside of his cheek was all cut up and I had a cotton ball shoved in there. I half expected that he would have to deal with that all weekend. Instead, it was taken care of immediately by your courteous, professional office staff.
“Thank you for providing such great service. I would highly recommend you to anyone who needs orthodontic care.” — Janet M., Dacula
“God gave me natural beauty that was slightly incomplete, but you used your special powers and made it complete for me, for which I am truly grateful. I really appreciate the great deal of effort put forth by your staff to transform me. I cannot put into words what I truly feel. All I can say is THANK YOU! I hope that all of your patients have the same wonderful experience as I did!” — Farrah F., Buford
“I want to thank the insurance coordinator for her dogged persistence in filing my claim. Her hard work got the insurance company to actually pay something on my braces. I must admit, I thought it was a waste of time, but she persevered. I really, really appreciate her efforts; she went the extra mile. Overall, I have been impressed with all of your staff.” — Debra C., Hoschton
“I became a patient of yours ... ONLY after considering braces for more than two years and after meeting with multiple orthodontists. Obviously, you were my choice. There were several reasons why.
“First, your staff has called me by name since my initial consultation. It is a nice, personal touch that makes me feel like they know me. Second, your follow-up process has been outstanding. All of the information that I received in the mail immediately following my consultation was informative and helpful in this process. Third, your staff clearly likes the working environment that you cultivate. That is obvious from the long-term employees that fill your office and by the comments they make when asked about working in your practice. That gives a strong perception of stability to your practice and a sense of comfort to me. Finally, there were the basics: location, convenient hours, follow-up calls, organization, promptness, coffee in the lobby, etc.
“In my job, I work with a lot of dental and medical practices. Your personal touch, your follow-up, your positive office environment, and your staff rank very highly among those that I have worked with. Nice job!” — Dana L., Duluth
“It truly is hard to find words to thank you for the many years of work you have put into my teeth. I was so thrilled a few weeks ago when I discovered my top and bottom teeth could actually touch for the first time in my life! You have all been so good to me. I appreciate your wonderful care and I thank you from the bottom of my heart! Thanks for the beautiful smile!” — Alicia W., Jefferson
“I would like to take a moment to tell you how highly I have recommended you to several people recently. I have been pleased with the following:
- Professional attitude and appearance of all the staff
- Efficiency and organization: from the time we come in to the time we leave, gives me the impression that you realize our time is as important as yours!
- The friendly, courteous, helpful manner of all your staff is to be commended
- I have also observed the way your assistants act and talk with their young patients. They treat the ‘little person’ with respect and as a person, not just the adult who is paying the bill.
“These are the items I mention to people when discussing an orthodontist. I’m sure you hear the complaints! But not everyone takes the time to let you know the good encounters at your office as well. So I MADE myself take the time to scratch a note of praise. Your office and staff are a direct reflection of you—and your ‘reflection’ looks great!” — Lori G., Lawrenceville
“I send this card in appreciation to you and your staff for the fine results of all your efforts on behalf of our son. You took his braces off yesterday, and I could not believe the results. We were all pleased! Not only does he have a smile to be proud of, but also the headaches he used to have are long since disappeared. Once again, we thank you for a job well done.” — Charles F., Conyers
“I have enjoyed meeting everyone there and knowing all of you. Thank you for taking good care of me and my teeth. I’m sure I will see you all in the future. My eight-year-old son will be seeing all of you soon. Thanks again for all the good things you have done for me and my smile!” — Dina B., Snellville
“Every now and then, one has the good fortune to know a group of people like you and your staff. You surpassed your promise that I would end my treatment with a new smile, and I would be remiss to complete my treatment without letting you know how much I appreciate all your extra efforts and concern. In spite of my health complications from the onset, you continued to provide a consistent combination of professionalism coupled with true compassion. This speaks volumes, as does your personalized care. Needless to say, I am thrilled with my straight teeth, but your genuine regard for my well-being is as immeasurable as it is valuable to me. It has been my sincere pleasure to have been your patient.” — Denise C., Suwanee
“It’s caring people like you who makes a difference in the lives of all us children. You are all so awesome! Thanks for making me have such a bright, beautiful smile. I have gotten many compliments. Thanks for everything! It’s true: smiles do last forever!” — Monica B., Atlanta
“I wanted to let you know how much I appreciate the concern you expressed last Monday when I was in your office with my son. He had not been able to eat anything but soup or soft ice cream for about five days. He started on the medicine you prescribed and was able to eat some actual food the next day for lunch. I felt that a very big ‘Thank you’ is in order, especially since we were at the pediatrician the Friday before and the only thing we got from that doctor was ‘magic mouthwash.’ Now I know even more so why your office is always full of patients. They know, as I have known, that you and your staff truly care about your patients! Thank you again and see you next month!” — Joy J., Lawrenceville
“If you want an excellent experience for your child, this is the place! I’ve been to the Dacula and Flowery Branch locations and had a great experience at both! I love it here and so does my 10 year old daughter. Dr. Wells is amazing! He is very thorough and patient with me and my daughter. The staff are top notch and very polite! Great people and great place which is hard to come by these days! I will not choose another dentist for my child!” — Michelle B., Dacula
“If you are looking for a family friendly orthodontist, Smiles Forever is your place!! They have multiple locations and are always available when you need to get in for an appointment! When I call the office, the staff is always attentive and prompt in helping me achieve my goal. Two of my sons and I all had braces done by Dr. Gilbert and Wells who work as an awesome team. They will answer all your questions with patience, and the consultation is free. They both have fabulous personalities and were great to work with! I can't say enough good things about ALL the staff at Smiles Forever! I highly recommend their team!” — Jennifer C.
“Awesome people! Always willing to work with my schedule. Thankful i chose to go with y’all!” — Paige W., Duluth
“My 12 year old grandson has been seeing Dr. Gilbert and Dr. Wells since he was 9. They have "watched" his teeth/mouth and only put mini braces on for a correction when it was time. Those have been off for a while and they're watching for the right time for the "big kid" braces which he will need at some point. There has never been any pressure to do anything unnecessary or not at the proper time for the most benefit for my grandson. Also, he is slightly on the Autism Spectrum, very high functioning, and both Drs. and the staff have been extremely accommodating of his issues. I appreciate how they have worked with us in all areas.” — Jan M.
“We love this office. The doctors are so warm and informative. They take their time explaining everything to my satisfaction. The adjustments are always done quickly and everyone is nice to work with. I love how comfortable we are in this office!” — Kimberly L., Loganvile
“Great staff, quick to serve at appt time. Entire staff very friendly. Both my daughter and I have been clients. My daughter had her braces from 10 to 12 years old. They did great with her.” — Ali, L.
“Smiles forever is a excellent orthodontics for your entire family! They are sooo friendly and always make me feel extremely comfortable. I recently just got my braces off and I am in love I recommend anyone everyone to choose Smiles forever!” — Tyler M., Dacula
“They are the best orthodontists around! The staff and doctors are always friendly and caring. Fantastic people! We wouldn’t use anyone else!” — Marie C., Dacula
“I'm really glad I chose SmilesForever! I mostly visit the Loganville office. As an adult patient in braces for the first time, I was trepadatious. But the doctors and staff are really great! They are excited for you and dedicated to your success. I never feel out of place when I'm there. If you're an adult thinking about braces, go for it! And call SmilesForever!” — Jodi S., Loganville
“What a terrific practice! The Doctors are staff are excellent in every way. Success for both of my kids. Thank you!” — Jim C., Dacula
“Out of the 3 places we visited, we liked Smiles Forever the best. Dr. Wells explains everything and takes time to answer all questions without making you feel like he is in a rush to get away. My granddaughter is autistic and a very difficult patient. One dental group refused to take her because of her behaviors. Dr. Wells is wonderful with her. I have to say the dental assistants have been AWESOME with her. We may have to come back twice in one day to finish a procedure, but that's ok, the staff does not give up until it's done.
Even though some training seminars would benefit the staff with understanding and working with patients with autism, I know they give 100%+ to make sure my granddaughter gets the best orthodontic care.” — Pamela D., Dacula
“Both of my kids have had their orthodontic work done at Smiles Forever! ! They are absolutely the best! They are very caring and very giving and I highly highly recommend them! Awesome staff and awesome team of people!” — Kelly S.
“My daughter has been going here since April and we absolutely love SMILE FOREVER! The office staff is always nice and make sure we have a clear understanding of everything their having to do on her mouth and they explains everything to us that we have to do at home. My daughter got her braces on today and I must say she one happy little girl, thanks for making all her visits Pleasant!” — Sha C.
“My daughter gets very anxious at the orthodontist and dentist. But the staff here is so good that she lets them do the work! Thank you for such a professional and caring staff.” — Juliet N.
“Our son's smile turned out beautifully so we decided to bring our daughter to get her teeth straightened here as well. The staff is very friendly and efficient. We're pleased with our results.” — Wazy L.
“Smiles Forever treated us like family from the very beginning! They thoroughly explained my daughters treatment plan and answered all of our inquiries. We are very pleased with her progress and would highly recommend Smiles Forever to anyone seeking affordable, efficient and friendly service!” — Kristin C.
“Very nice people & do great work! My son is 9 & isn't afraid to go to the orthodontist because they make him feel very comfortable. Also very affordable.” — Kathleen V., Duluth